CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

CRMs offer a lot of benefits, but you get the most out of them by matching the tool to the job. In this article, we lay out the benefits and point out some top contenders. CRM tools come with a lot of ...

In today’s competitive business world, almost every company is looking for ways to stay ahead of the competition. There are many ways to accomplish that, but one of the most effective is automating ...

The business-to-business (B2B) buying journey is complex. Unlike consumer purchases that typically involve one buyer and one business, B2B selling often requires companies to connect with multiple ...

The customer relationship management (CRM) software market is on an impressive growth trajectory, with projections indicating a leap to over $48 billion in revenue by the end of 2024. This upward ...

Marketers know that customer relationship management (CRM) systems can be vital for sales and customer experience programs. But what about for content marketing programs? An infographic (below) from ...

Sales teams from the smallest of businesses to the largest of organisations use customer relationship management (CRM) software. CRMs can help to automate workflows, reduce manual tasks and, most ...

The top-ranked consultants who not only survive but are thriving in the current demanding business world work with desire and dedicate themselves to understanding the client, the business segments, ...

As healthcare consumers become savvier and more demanding, personalized offerings and top-notch service are required to secure their loyalty to your organization. We’ve seen the focus on ...

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. Although they don’t ...

Real estate agents and brokerages don’t become successful overnight, but it’ll happen quicker with the right tools. A customer relationship management (CRM) system optimizes processes, improves ...