With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

The Configuration Management Database (CMDB) has long served as the backbone of IT infrastructure understanding. It acts as a centralized repository of information, detailing the intricate ...

Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

CMDB, at its heart, is a historical database of how distributed systems within a federated network operate and change over time. Version 2.0 provides added support for storage devices and mainframes, ...

I got a fair amount of correspondence to the first newsletter in which I wrote about analytics and the configuration management database. All of the feedback was positive and largely echoed my belief ...