HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification. Built around decades of best practice and benchmarking research, the course features the application of ...

HOUSTON--(BUSINESS WIRE)--APQC, the nonprofit leader in benchmarking and best practices research, has introduced a business process framework for the retail industry. Following the recent update of ...

Process management can lead to more efficient educators, APQC says. An ambitious program aims to transform K-12 education outcomes, such as student achievement and smart spending, by focusing on the ...

The latest global benchmarking data from the American Productivity & Quality Center illustrates how common these issues are.

Improving the procure-to-pay process can be challenging due to the fact that it spans different business units. Yet confusion on responsibilities, a lack of collaboration, and communication challenges ...

Event Description This year’s theme, Navigate the Now, pinpoints practical ideas for process and knowledge management teams to overcome the concerns immediately in front of them and to cultivate ...

However, widespread adoption of technology does not automatically translate into digital maturity. APQC’s maturity model ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...